Monday, February 11, 2013

Smart Talk - We could all use a refresher...

(from my review for this book over at

For anyone who has ever had to talk to another person, this is a great book. From the very basics of introductions, and shaking hands, to any type of public speaking, this is the book that should be on everyone's shelf, or (audio version) iPod.

Lisa B. Marshall has the education and experience, and makes it seem so easy. I know I'll be using the parts about giving and getting feedback on a daily basis, in both my writing, and as my position as a business owner. I now know I could have  been communicating with my employees so much better. Where was this book 17 years ago?
From Amazon:
Have you ever lost out on a promotion? Struggled with a difficult conversation? Been put on the spot and blanked? Imagine if... were better at persuading others and negotiating for what you want. were more fluent at introducing yourself, making conversation, and following up. were better at delivering feedback, receiving criticism, and using positive language. were perceived as more diplomatic and charismatic.
Smart Talk applies up-to-date communication research to everyday situations and gives smart, practical, step-by-step directions to achieve results. Smart Talk is no ordinary book— it's the Swiss Army Knife of communication—a comprehensive set of tools to build strong relationships and avoid communication breakdowns.
With proven strategies and practical action plans, Smart Talk will help you resolve conflicts, strengthen your natural charisma, and master the art of persuasion. Never again will you dread a holiday party or be rendered speechless at a business meeting. Backed by solid research and written in an engaging narrative style with a warm sense of humor, communication expert Lisa B. Marshall translates her wealth of experience into practical, fresh advice to help you navigate any complex situation, and achieve professional success.
We could all use a little help "talking smart."

1 comment:

  1. Very interesting. Looks like a good book. Often we talk and don't think about exactly what we are saying and how we are saying it, let alone our non-verbal signals.